Turn every visitor into a happy customer
Deploy an AI chat widget that answers questions instantly from your website content — and hands off to your team when it matters. WebDialogAI learns from your website, documents, and FAQ pages to provide accurate, brand-consistent responses 24/7. No coding required — just paste one script tag and go live in under 5 minutes.
Built by Divya Kandra, founder of WebDialogAI, to help businesses of all sizes deliver instant, AI-powered customer support without the complexity of traditional chatbot platforms.
Trusted by businesses worldwide
Across 10,000+ conversations handled, businesses using WebDialogAI see faster response times, fewer missed inquiries, and higher customer satisfaction compared to email-only support.
- 10,000+ conversations handled
- Under 2 seconds average AI response time
- 99.9% uptime SLA
- 4.8 out of 5 user satisfaction rating
Everything you need to delight customers
WebDialogAI combines AI-powered chat, live agent handover, product recommendations, and order tracking in one lightweight widget. Here is what you get out of the box:
- AI Responses — Instant answers powered by large language models from Anthropic, OpenAI, and Google DeepMind — no training required.
- Smart Handover — AI detects sentiment and intent to escalate to the right agent at the right time.
- Knowledge Base — Auto-crawl your website, upload PDFs, or add FAQ pairs — the AI learns it all.
- Queue Management — Smart queue with live position tracking and automatic failover.
- Product Cards — Surface product recommendations inline with rich cards and deep links.
- Order Tracking — Let visitors check order status, shipping, and delivery estimates directly in chat.
- Topic Guard — Keep conversations on-topic by blocking irrelevant or harmful queries.
- Widget Customization — Match your brand with custom colors, logos, positions, and pre-chat forms.
- Business Hours — Set schedules per day with timezone support and custom offline messages.
- Agent Notifications — Email and push alerts so your team never misses a conversation.
- Canned Responses — Shortcut-based reply templates for faster agent responses.
- Shopify Integration — One-click install from the Shopify App Store. Auto-syncs products, tracks orders, and matches your theme.
- GDPR Compliant — Built-in data export and deletion endpoints for full GDPR privacy compliance.
- Analytics — Track resolution rates, knowledge gaps, daily trends, and agent performance.
- CSAT Ratings — Collect 1-5 star ratings and written feedback after every conversation.
- Multi-Language — AI responds in the visitor's language automatically — no extra config needed.
Live in under 5 minutes
Getting started with WebDialogAI takes four simple steps. No technical expertise required.
- Create your account — Sign up in 30 seconds with email or Google. No credit card required.
- Enter your website — Just provide your URL and we take care of learning everything about your business.
- Add a script tag — Paste one line of code into your site. Works with any framework or CMS.
- Go live — Your AI widget starts answering visitors immediately using your website content.
Frequently asked questions
How does the AI learn about my business?
WebDialogAI automatically crawls your website and any documents you upload to build a knowledge base. You can also add custom Q&A pairs and product data from your dashboard.
Do I need any coding experience?
No. Embedding the widget is a single script tag — just paste it before the closing body tag. For Shopify stores, just install the app and enable it in your theme — zero code needed. The dashboard is fully visual with no code required.
What happens when the AI can't answer?
The AI evaluates confidence and sentiment. When it detects a question it can't handle, it seamlessly hands off to a human agent with full conversation context.
Can I customize the widget appearance?
Yes. You can change colors, position, welcome messages, avatar, and behavior from the Widget Settings page in your dashboard.
Is there a free plan?
Yes — the free trial includes full access to all features. No credit card is required to get started.
How is my data handled?
All data is encrypted in transit (TLS) and at rest. We follow GDPR data protection principles. We do not use your conversation data to train AI models. See our Privacy Policy for details.
Which AI models power the chat?
We use models from Anthropic (Claude), OpenAI (GPT), and Google DeepMind (Gemini) to ensure fast, high-quality responses at every step.
Ready to transform your customer support?
Join thousands of businesses using WebDialogAI to convert visitors into happy customers. Start your free 14-day trial today — no credit card required.